1. Agreement & Acceptance
These Terms of Service ("Terms") constitute a legally binding agreement between your organization ("Client", "you") and OmniScale Data Labs ("OmniScale", "we", "us"), operated by Marios Anthopoulos. By accessing our website (omniscaledatalabs.com), requesting a technical tracking audit, or entering into a Statement of Work (SOW), you agree to be bound by these Terms.
2. Scope of Services
OmniScale Data Labs delivers enterprise e-commerce tracking and growth engineering structured across three core pillars:
- Pillar 1: 1st-Party Tracking & Edge Infrastructure: Deployment of Google Tag Manager (Web & Server containers), Google Cloud Run first-party tracking gateways on apex subdomains (e.g.
data.brand.com), 365-day cookie persistence, and 8-Platform Conversions API (CAPI) deduplication. - Pillar 2: Algorithmic Paid Media & Labs Automation: Engineering Google Ads 24/7 automation scripts, automated negative search term scrapers, 404 URL anomaly detectors, and value-based bidding (tROAS on CM1/CM2/CM3 net margin tiers).
- Pillar 3: Next-Gen Organic Discovery (AEO & GEO): Answer Engine and Generative Engine Optimization for ChatGPT, Perplexity, Claude, and Google AI Overviews, structured entity JSON-LD schemas, and Google Merchant Center feed title engineering.
3. The 100% Client Asset Sovereignty Invariant
Zero SaaS Tax & Zero Lock-In Guarantee
All infrastructure deployed by OmniScale Data Labs belongs 100% to the client. We do NOT deploy proprietary black-box proxy servers or charge recurring SaaS software fees ($150–$950/mo) for your basic conversion tracking survival.
Every GTM container, Google Cloud Run service, Google Ads script, and data pipeline is configured inside or delegated directly to the Client's corporate accounts. The Client remains the sole owner and super administrator of all accounts at all times.
4. API Access, Delegation & Platform Compliance
To perform technical configuration, Client delegates standard partner or developer access to OmniScale (e.g. via [email protected]).
- Google APIs: Where Client integrates Google Ads API, GA4 Data API, or Google Search Console API, OmniScale adheres strictly to the Google API Services User Data Policy, using data exclusively for Client-approved reporting and automation.
- Meta APIs: Client-side and server-side tracking adhere strictly to Meta Platform Terms and Developer Policies.
- Revocation: Client may revoke delegated partner access at any time directly through their respective platform dashboards.
5. Client Responsibilities & Legal Compliance
Client agrees to:
- Maintain a compliant privacy policy and cookie banner (such as Google Consent Mode v2) on their digital storefronts informing end users of data collection.
- Provide accurate business and technical parameters required for feed optimization and margin attribution.
- Ensure that all advertising creative assets and commercial product claims comply with applicable consumer protection laws and advertising platform policies.
6. Commercial Terms & Invoicing
- Milestone Payments: Standard SOWs require a 30%–50% upfront milestone deposit via B2B invoice (Stripe, Wise, or SEPA bank transfer) prior to engineering kickoff.
- International B2B Tax Standards: Invoices issued to EU business entities with a valid VIES VAT number are subject to 0% VAT (Intra-Community Reverse Charge). Invoices issued to non-EU businesses are treated as non-EU exports under Article 44 VAT directives.
- Late Payments: Invoices unpaid after fourteen (14) days from the due date may result in suspension of ongoing automated script reporting or managed optimizations.
7. Confidentiality & Client Anonymity Shield
OmniScale Data Labs maintains strict confidentiality. All proprietary financial data, net margins, ad spend, customer lists, and internal benchmarks are confidential. Any public case studies or performance metrics shared by OmniScale are strictly 100% anonymized, containing zero personally identifiable information (PII) or confidential client secrets.
8. Limitation of Liability & Disclaimers
- OmniScale provides technical engineering, tracking instrumentation, and algorithmic strategy. However, e-commerce revenues, ad platform algorithm shifts, and market macroeconomic factors remain beyond direct control, and no specific revenue guarantee is implied.
- In no event shall OmniScale Data Labs be liable for indirect, incidental, special, or consequential damages resulting from platform API outages (e.g. Meta Ads manager downtime, Google Ads API service disruptions, or Cloudflare edge outages).
- Our aggregate liability under any Statement of Work is strictly limited to the total fees paid by the Client to OmniScale for the specific service giving rise to liability during the three (3) months preceding the incident.
9. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Hellenic Republic and the European Union, without regard to conflict of law principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts of Thessaloniki, Greece.
10. Contact Information
For legal inquiries, contract clarifications, or commercial notices, contact:
OmniScale Data Labs
Attention: Marios Anthopoulos, Managing Partner
Email: [email protected]
Website: https://omniscaledatalabs.com